A pre-owned Gardyn is one you obtained directly from a previous owner. (Please note, Gardyn does not re-sell pre-owned Gardyns through any platform.)
If you are ready to pair your pre-owned Gardyn, you must first contact our team at firstname.lastname@example.org so we can assist with creating a new user account before you attempt to pair in the app. Otherwise, pairing won't work as the device will still be tied to the previous owner's account.
We look forward to helping you get your pre-owned Gardyn online and paired!
Questions? Reach us at email@example.com, or chat with us. We're here to help!