Have you purchased your membership but haven't activated it? We are excited to have you as part of a Gardyn member and we are sure that you'll enjoy the member-exclusive benefits, including the peace of mind to have Kelby, your personal Gardyner, by your side to take care of your Gardyn!
You can activate your prepaid membership with your Gardyn Order ID when you first pair your Gardyn to WiFi. You can also activate it at any time directly in the App. Below are the main steps to do so.
If you want to review all the advantages that come with membership or if you do not have a membership yet, you can discover our membership guide here.
1. Access your Gardyn Profile in the App and visit the Membership section
2. Select the Prepaid Membership
Once you have selected Membership from the bottom of the screen, click the green button, "Add membership" to access the membership screen. And because you are already a member, select the last option “I prepaid my membership and have an activation code.”
3. Add Your Activation Code
Add your personal Order ID which can be found in your confirmation order email sent at the time of purchase. It will start with a D followed by a string of numbers. If you no longer have this email or you received the Gardyn and membership as a gift, please reach out to Customer Support at firstname.lastname@example.org and we can look up your order ID by the name used to place the Gardyn order.