Step 1: Make sure your router has a separated 2.4 GHz frequency band
Your Gardyn Home pairs through a 2.4 GHz band.
Your router may have two frequency bands, 2.4GHz and 5GHz.
If this is the case, make sure the bands are separated (different names and different passwords), so the Gardyn can connect properly to the 2.4GHz band.
If your router is dual-band and you see only one single network in your list of Wi-Fi networks, you may need to review your router settings and separate the 2.4 GHz band by creating a guest network, with a dedicated name and password.
Step 2: Initiate the connection process
Next, let's start the connection process.
If not already done, open the Gardyn Application and log into your account.
Click on the + add device icon.
STEP 3: Check that your Gardyn Home is powered on
Make sure your Gardyn Home is powered on:
- You should see a green light on your power supply.
- The power switch located at the rear of the water tank should be in the ON (-) position.
Tip: it can take a few minutes for your Gardyn Home to run its initiating processes, so it's safer to wait for up to 5 minutes after you switch the power ON to continue with the pairing process.
STEP 4: Connect your mobile device to the Gardyn WiFi hotspot - 4 digits
Next, the system will ask you to enter 4 digits to identify your device and connect to its WiFi hotspot. You will find these 4 digits inside the lid, on the label located in the water filling area. Remove the wooden cap and you’ll see it.
Enter the 4 digits in the app and click “Join”.
STEP 5: Enter your home 2.4GHz WiFi credentials
At this time your phone/tablet should be connected to the Gardyn device so that the Gardyn App can pass your home WiFi credentials to your Gardyn device.
Enter your Home 2.4GHz WiFi Name and Password and click on “Connect”
STEP 6: Congrats
Congratulations! Pairing is completed. Now that you have successfully paired your Gardyn you will be prompted to nickname the device. Enter the nickname for your Gardyn and hit Save.
You can always update a device's nickname in Settings once it has been connected to your Gardyn App. After you have typed in the updated nickname for your device, be sure to tap the "Return" button at the bottom right of your keyboard to save it.