How long does it take to receive my Gardyn after ordering?
It depends on your location. Most shipments in the contiguous United States take between 7 and 15 business days.
How can I track my Gardyn order?
You will receive an email once your order has shipped that includes your tracking number. If you would like to receive a shipping update or check in on your order, please reach out to Customer Support at email@example.com
My Gardyn 2.0 arrived, but I don't see the lights. Where are they?
The Gardyn 1.0 and 2.0 ship in two (2) packages, and they sometimes get separated by the carrier during transportation. You can track your second package using the tracking number found in your shipping confirmation email.
The Gardyn Home Kit 3.0 arrives in one box.
Extended Returns: Effective 11/15/22-12/31/22
From 11/15-12/31, Gardyn is extending our standard 60-day return policy. Starting on 11/15/2022, you have until 2/28/2023 to return your unopened and unused Gardyn Home Device 2.0 or Gardyn Home Device 3.0. We understand that gifting happens at different times throughout the holiday season so we want to provide flexibility so you can buy now and gift later! To initiate a return, please contact firstname.lastname@example.org.
Questions? Reach us at email@example.com, or chat with us! We're here to help.